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Frequently Asked Questions

Corwin Institutes FAQs

If you do not see your question answered below, please email us at institutes@corwin.com
or call us at 800-233-9936 FREE x4 between the hours of 6am-5pm PT.

Question: What is the price of the Institute?
Answer: General: $499 per person

Question: What does the registration fee include?
Answer: The registration fee includes your tuition for the event, breakfast, lunch, materials, and handouts. Travel costs, parking, and accommodations are not included in the registration fee.

Question: I only want to come to the Institute for one day (one session, half a day, etc.). Is there a discounted rate?
Answer: Unfortunately, we do not offer discounted rates for attendees that can only attend part of the Institute. We encourage all registrants to make an effort to attend the entire Institute so that they can maximize their learning experience.

Question: Where can I find an Institute agenda?
Answer: Unfortunately, we do not offer discounted rates for attendees that can only attend part of the Institute. We encourage all registrants to make an effort to attend the entire Institute so that they can maximize their learning experience.

Question: Who are the Institute presenters?
Answer: All Institute presenters are listed on the event registration website under the Speakers tab.

Question: Are there group discounts?
Answer: Unfortunately we do not offer any group discount for this Institute

Question: If my district is paying with a purchase order (PO) and I do not have the purchase order with me, am I still able to register for the event?
Answer: Yes, you can complete the registration process, just select PO as your method of purchase and click the Submit button. However, please note that your registration and session registration selections will not be finalized until we have received a valid purchase order from you.

Question: The registration site is asking for a PO number and to upload the PO but I don’t have it. What do I do?
Answer: Those are not required fields; you can still complete the registration process without uploading a PO or entering the PO number. However, please note that your registration and session registration selections will not be finalized until we have received a valid purchase order from you.

Question: How can I confirm my registration status?
Answer: If you have successfully completed the registration process, you will receive a confirmation email that lists your confirmation number. If you have not received this email within 30 minutes of completing the registration process, please check your SPAM folder. If the email is not there, please email institutes@corwin.com.

Question: I just completed my registration but I paid the wrong price/misspelled my name/misspelled my title/entered the wrong registration type. What can I do?
Answer: Please email your confirmation number and the error that you would like to correct to institutes@corwin.com

Question: How should I send a PO to you after I have registered?
Answer: You can send your purchase order in one of three ways:
1. Fax your purchase order to the Corwin Learning department, Attn: Institutes at (888) 340-4627 FREE.

2. Mail your PO to: Corwin Professional Learning, Attn: Institutes, 2455 Teller Road, Thousand Oaks, CA 91320.

3. Email your PO to institutes@corwin.com

All purchase orders should that you submit should also include a copy of your registration confirmation email and/or the name and organization of each registrant that the PO applies to. All purchase orders should be made payable to Corwin Press.

Question: Who should I make my check/purchase order payable to?
Answer: Please make all checks and purchase orders payable to Corwin Press

Question: What is the refund policy?
Answer: Full refunds will be processed for all Institute registration cancellation requests received more than 90 days prior to the event, less a $75 processing fee per person. Registration cancellation requests received between 30 and 90 prior to the event will result in a 50% refund of the total registration charges. Cancellation requests received less than 30 days prior to the event will not result in a refund. As an alternative to requesting a refund, a registrant may also request that a substitute registrant attend the Institute in their stead. All such substitution requests must be sent in writing to institutes@corwin.com at least 48 hours prior to the event.

Question: I processed an automatic refund through the registration site but it did not refund the full amount that I paid. What happened?
Answer: Automatic refunds processed through the registration site are automatically based on the Corwin refund policy. (See question above). If you have additional questions or concerns about your refund, please contact institutes@corwin.com

Question: Who do I contact if I have questions about payments and refunds?
Answer: Please email institutes@corwin.com.

Question: Can I substitute my registration for someone else if I am unable to attend?
Answer: Please send your substitution requests in writing to institutes@corwin.com. All substitution requests must be received at least 48 hours prior to the event.

Question: Is lunch provided to Institute attendees?
Answer: Yes, your registration fee includes lunch and beverage service on both days of the Institute. 

Question: What if I have dietary restrictions?
Answer: Yes, your registration fee includes lunch and beverage service on both days of the Institute. 

Question: What days does the hotel room block cover?
Answer: Please check back for room block information

Question: Can you provide proof that I attended this Institute?
Answer: All attendees will receive a Certificate of Completion for the Institute that also indicates the suggested seat time/CEU equivalent hours.

Question: Can I use the Institute to earn graduate/CEU credit?
Answer: You will receive a Certificate of Completion for the Institute, but please check with your local credit granting provider to determine whether or not the event is eligible for CEU credit within your school or district. At this time, we are not able to offer graduate credit for Institute participants.

Question: I am a presenter and I need to update my bio/headshot/session information. Who should I contact?
Answer: Please email institutes@corwin.com

Question: Do you recommend any reading material for the Institute? Where can I find more resources on this topic?
Answer: Please visit www.corwin.com and enter the topic of the Institute into the search bar to learn more about books, online courses, eLibraries, and webinars that can support the learning you will engage in during the Institute.

Question: The Institute that I want to attend is full- when is the next one?
Answer: You can view a schedule of upcoming Corwin institutes by visiting http://www.corwin.com/institutes.